Frequently Asked Questions about Membership

Dadandkids 455

If you have a question that is not listed below please feel free to call the Membership Department at 804.340.1520 or send an email to membership@vmfa.museum.

Office hours are Mon- Fri, 9am – 5pm.

Questions on Becoming a Member

How can I become a VMFA member?
You can purchase memberships online, call the Membership Office at 804.340.1520 or stop by the museum’s Visitor Services desk.

What are the benefits of becoming a member of VMFA?
Membership benefits include free admission and member previews to special exhibitions, free parking in the parking deck, invitations to member events, and discounts on purchases at the VMFA Shop, in the museum’s restaurants, and on classes, programs, and performances.

Can I give a membership as a gift?
Yes! You can purchase gift memberships online, call the Membership Office at 804.340.1520, or stop by the Visitor Services desk in the lobby of the museum. The recipient will receive a gift packet with a membership card and a letter identifying you as the donor. You can even add a special message to your gift.

I am a member.  How do I access my benefits?

How can I find out about Member programs and events? 
Look to the Member Events page of our website, the current issue of myVMFAmagazine, and Member emails.

How do I sign up to receive the Member News e-communication?
Send an email with your full name and member ID number to membership@vmfa.museum.

When are the member previews for special exhibitions? 
Member exhibition previews typically occur on the Thursday and Friday before an exhibition opens to the public.

How do I reserve my free exhibition and member preview tickets?
Members can easily reserve tickets online by visiting the tickets page of the VMFA website.  Members can also call the membership office at 804.340.1520 or stop by the Member Services desk in the lobby of the museum.

How do I get my free exhibition tickets online?  
Simply log into your account here using your email address and password.  It’s easy!

I don’t have an account online.  How do I set one up?
If your online profile has not been set up just give us a call in the membership office at 804.340.1520 and we will take care of you.  All you need is an email address!

How many free exhibition tickets do I get? 
Members at the Individual and Student levels receive one ticket, members at the Dual level receive tickets for two adults, and members at the Family level and above receive tickets for two adults and all children under 18 in the household (or up to 4 grandchildren).

In addition, Supporters Circle members receive two guest tickets (per visit) and Partners Circle members and above receive four guest tickets (per visit).

Can I see the exhibitions for free more than once? 
Yes! But you may only enter an exhibition once per day.

What should I do if I lose my membership card?
To obtain a replacement card, simply contact the Membership Department at 804.340.1520 or email membership@vmfa.museum. Temporary cards can be obtained at the Visitor Services desk inside the museum.

Can I lend my membership card to a friend?
No. Membership cards and benefits are non-transferable

I have a question that is not on this page…
We’d love to help you. Just call the Membership Department at 804.340.1520 or send an email to membership@vmfa.museum.

Reciprocal Memberships

VMFA members who join at the Friends Circle ($175) level and higher enjoy reciprocal benefits through the North American Reciprocal Museum (NARM), Reciprocal Organization of Associated Museums (ROAM), and the Metropolitan Reciprocal Membership Program.

The Metropolitan’s Reciprocal Membership Program offers reciprocity at 17 major, metropolitan museums:

•  Carnegie Museum of Art
•  Carnegie Museum of Natural History
•  The Andy Warhol Museum
•  Corcoran Gallery of Art
•  Dallas Museum of Art
•  Denver Art Museum
•  The Detroit Institute of Arts
•  Indianapolis Museum of Art
•  Los Angeles County Museum of Art
•  The Metropolitan Museum of Art
•  The Minneapolis Institute of Arts
•  Museum of Fine Arts, Boston
•  Philadelphia Museum of Art
•  The Seattle Art Museum
•  Seattle Asian Art Museum
•  The Toledo Museum of Art
•  Wadsworth Atheneum

What does it mean to have reciprocal benefits?
When visiting participating institutions, members with reciprocal privileges typically receive:

  • Free admission
  • Discounts on purchases in the art and book shops (excludes online sales)
  • Discounts on tickets for programs and events (excludes online purchases)
  • Free admission to special exhibitions where an advance ticket is not required
  • Admission to members’ previews where an advance ticket is not required

Please contact the participating institution prior to your arrival for specific details, some special exhibitions and events have restrictions.